Follow the conversation through
See the conversation, owner and next action together.
Find the conversation
Review the client enquiry and the relevant booking details.
Reply with context
Answer the question or explain the next action clearly.
Hand over the next step
Record who will follow up and what the client is waiting for.
In your business
Hair Salons
Answer questions about cut & finish in your salon.
Frequently asked questions
Does this include a phone number or calling service?
Phone numbers, calling features and text delivery depend on the communication provider and your country. Discuss communication setup.
How are service texts different from SMS marketing?
Service texts relate to an enquiry, booking or existing client conversation. Explore SMS marketing.
Can a teammate pick up a conversation?
A helpful handover includes the question, the last response and the next action the client expects. Explore client support.