Keep rewards easy to explain
Show progress and explain what comes next.
Choose the earning rule
Decide which visits or purchases count toward a reward.
Define the reward
Set a benefit with clear eligibility and redemption terms.
Review client progress
Check earned progress and available rewards before applying a benefit.
In your business
Hair Salons
A practical loyalty example for your salon.
Frequently asked questions
Should rewards be based on visits or spending?
Choose the behaviour you want the programme to recognise. Review plan options.
How is loyalty different from a discount campaign?
Loyalty recognises repeat visits or purchases; a discount campaign is a defined promotional offer. Explore offers and discounts.
Can the team see a client’s reward progress?
Progress is most useful when the team can explain how it was earned and what comes next. Explore client management.